Your business relies on bookings, so your booking app needs to enhance accessibility and communication with your clients. But wouldn’t it be better if it could offer you even more? You want your booking app to be an all-in-one, inclusive service. So what else could it possibly do? Could you pre-qualify clients to ensure a successful partnership? Are the features powerful enough to let you close deals even while you sleep? Don’t you wish there was a scheduling app service that provided an all-in-one solution? Here are the top 7 things you want from your booking app:
1) It should have the personal feel of a social mediasite.
Peoplebuy from people. They want the personal touch of a profile page that’s builtaround your business. You want them to know about you as well: where you wentto school and what your specialties are. You want to be able to share articles,upload videos, and create posts that will draw your clients back to yourbooking page. Create new updates and feature new information to keep them checkingin. Once they’re on your page, they’re just a few clicks away from booking withyou.
2) Clients should be able to leave testimonials andreviews.
It'snot what you say about yourself, it’s about what your customers have to say.Word of mouth has always been one of the most reliable ways of getting newbusiness. In the online world, customer testimonials are the word-of-mouthequivalents. On any given online shopping site, people search through thereviews to see what other customers liked, what they didn’t like, and whatproblems they had. Even if they aren’t our friends, they are real people and wetrust them and their experiences. A booking site should include the sametestimonial features as other online shopping experiences.
3) Any good site has an FAQ section.
Youknow your clients' top concerns because you’re a professional who has been inthis business for a while. An FAQ section can address these common questionswithout you having to lift a finger. If your prospective client has to emailyou to ask a question and you take a day to reply, that is time they can use tosearch your competition’s sites. Your booking app needs to offer features thatwill keep visitors engaged with your site and do all of the selling for you,even while you sleep.
4) Collect payment right in your app.
Whynot just close the deal on the spot? If your app allows you to collectpayments, you can get cash upfront from clients that are serious. Isn’t thissomething you and your customers need? Hoping to hold a certain slot is asource of anxiety for your clients. Let them see the best spots available andbook when they are ready. A premier booking app would offer this feature to letyour customers secure their appointment so they can move on with their busylives.
5) Accept coupons and offer promotional deals.
Offeringbonuses and incentives can attract new clients when you have spots open on yourcalendar. Coupons and discount codes can help you track where your customersare coming from, but also convince the wallet-shy consumer to give your servicea shot. Most importantly, you want a calendar that shows that you’ve got steadybusiness; this is important to maintaining the appearance of a trustworthy andreputable service provider. A full schedule is virtually the same as a glowingtestimonial. At the same time, however, you have to keep at least a fewattractive spots open to bring in more clients. Offering deals on your leastpopular time slots will help you to keep your slots packed while keeping opensome of the premium spots to attract new business. Your booking app shouldoffer you the ability to accept coupons and promotions from yourcustomers.
6) Appointment reminders right to your email orphone.
Whatgood is a scheduling app if it doesn’t remind you and your clients of yourappointment? What’s the point of booking a full calendar if there’s no easy wayto check it on the go? A premier booking app will offer customizable remindersdelivered to where you need them the most.
7) It has to integrate with your personal calendar.
Abooking app musthave a way to integrate with your personal calendar. Why keep a separatecalendar for every app or program you have? You know which calendar you likethe most; you’ve added it to your phone and it's the one you use every day.Creating new events is a snap, and you are familiar with its layout. A topbooking app will let you keep the calendar you know and love for everythingelse in your life. It will integrate automatically and push scheduling updatesright to your desktop or phone. Seamless, simple, and worry-free.
BookLike a Boss™ offers all of these features and many more. Our forward-thinkingservice provides our customers with everything they want from their bookingservice with an interface that is as user-friendly as any social media app.It's the scheduling platform for 2020 and beyond. Take your scheduling to thenext level with our all-in-one booking service.